Created on: September 03, 2020
In addition to the information you provide us directly, we receive information about you from others or by automated means, including:
We use tools like analytics services, and advertising providers to gather the data listed below. Some of these tools offer you the ability to opt-out of data collection.
The main reason we use your information is to deliver and improve our Services. Additionally, we use your info to help keep you safe. Read on for a more detailed explanation of the various reasons we use your information, together with practical examples.
We use third-party advertising services like Google’s ad services(DFP, Admob, AdX), Facebook Audience Network to deliver online advertisements to our end users within our Services including mobile applications and websites. The ads may be based on information we know about you as detailed in Section 2.2 Data From Others and information that these ad service providers know about you based on their tracking data. The ads can be based on your recent activity or activity over time and across other services and may be personalized to your likes and interests. When using other services you may also receive personalized online advertisements. From time to time we also advertise our Services on some third-party platforms like Google’s Adwords, Apple’s Search Ads, Unity, Tiktok (Bytedance), Snapchat, Facebook, Google Ads.
Depending on the types of advertising services we use, cookies or other tracking technologies may be placed on your device to collect data about your use of our Services, and those tracking technologies may be accessed in order to serve these personalized advertisements to you. To help deliver personalized advertising, we may provide these service providers with a hashed, anonymized version of your personal information in a non-human-readable form and content that you share publicly on the Services.
We also use third-party tools to analyze and track ad and user data. They are used for statistical purposes. We use Adjust and Admost which are GDPR compliant tools.
Only irreversibly anonymized data is used during all advertising processes including personalized advertising thus this does not allow any conclusions to be drawn about the identity of the person concerned.
The main reason we use your information is to deliver and improve our Services. Additionally, we use your info to help keep you safe. Read on for a more detailed explanation of the various reasons we use your information, together with practical examples.To administer your account and provide our Services to you
You share information with other users when you voluntarily disclose information on the service (including your public profile). Please be careful with your information and make sure that the content you share is the stuff that you’re comfortable being publically viewable since neither you nor we can control what others do with your information once you share it.
We use third parties to help us operate and improve our Services. These third parties assist us with various tasks, including data hosting and maintenance, analytics, customer care, marketing, advertising, payment processing, and security operations. These service providers may access your personal data and are required to use it solely as we direct, to provide our requested service.
We may also share information with partners who distribute and assist us in advertising our Services. For instance, we may share limited information on you in hashed, non-human readable form to advertising partners.
We follow a strict vetting process prior to engaging any service provider or working with any partner. All of our service providers and partners must agree to strict confidentiality obligations.
We may disclose your information if reasonably necessary: (i) to comply with a legal process, such as a court order, subpoena or search warrant, government/law enforcement investigation or other legal requirements; (ii) to assist in the prevention or detection of crime (subject in each case to applicable law); or (iii) to protect the safety of any person.
We may also share information: (i) if disclosure would mitigate our liability in an actual or threatened lawsuit; (ii) as necessary to protect our legal rights and legal rights of our users, business partners or other interested parties; (iii) to enforce our agreements with you; and (iv) to investigate, prevent, or take other action regarding illegal activity, suspected fraud or other wrongdoing.
Moderators to monitor activity on the site/apps and approve content. Fraud prevention and anti-spam providers to protect the service from criminal activity.
In the event that our Services or any of its affiliates undergoes a business transition or change of ownership, such as a merger, acquisition by another company, reorganization, or sale of all or a portion of its assets, or in the event of insolvency or administration, we may be required to disclose your personal data.
You have certain rights around the use of your data, including the ability to opt-out of cookies, and the collection of your data by certain analytics providers. You can update or terminate your account from within our Services, and can also contact us for individual rights requests about your personal data. We want you to be in control of your information, so we have provided you with the following tools:
We want you to be aware of your privacy rights. Here are a few key points to remember:
For your protection and the protection of all of our users, we may ask you to provide proof of identity before we can answer the above requests.
Keep in mind, we may reject requests for certain reasons, including if the request is unlawful or if it may infringe on trade secrets or intellectual property or the privacy of another user. If you wish to receive information relating to another user, such as a copy of any messages you received from him or her through our service, the other user will have to contact our Privacy Officer to provide their written consent before the information is released.
Also, we may not be able to accommodate certain requests to object to the processing of personal information, notably where such requests would not allow us to provide our service to you anymore. For instance, we cannot provide our service if we do not have your date of birth.
If you want to exercise any of your rights listed above please visit our feedback form or email us at [email protected]
We keep your personal information only as long as we need it for legitimate business purposes and as permitted by applicable law. To protect the safety and security of our users on and off our Services, we implement a safety retention window of six months following account deletion unless there is a technical difficulty. During this period, some of your account information will be retained although the account will of course not be visible on the Services anymore. In practice, we delete or anonymize your information upon the deletion of your account (following the safety retention window) or after 5 years of continuous inactivity. An account is considered inactive when the Application of the Member has not established contact with Peachat’s servers (including due to deactivation of the geolocation process), and the Member has not used the Application. In any event, the Account of a Premium Member is not considered inactive.Unless:
Correspondence with our Customer Support team will be retained for longer to allow us to deal with any subsequent queries you may have but will usually be deleted within 6 years if there are no queries.
Anonymized information about activity on our Services is retained for longer periods of time for statistical and product research purposes but this is not attributable to an individual once the profile has been deleted.
Keep in mind that even though our systems are designed to carry out data deletion processes according to the above guidelines, we cannot promise that all data will be deleted within a specific time frame due to technical constraints.
We work hard to protect you from unauthorized access to or alteration, disclosure or destruction of your personal information. As with all technology companies, although we take steps to secure your information, we do not promise, and you should not expect, that your personal information will always remain secure. Your password is an important part of our security system, and it is your responsibility to protect it. You should not share your password with any third party, and if you believe your password or account has been compromised, you should change it immediately and contact [email protected] with any concerns.
We regularly monitor our systems for possible vulnerabilities and attacks and regularly review our information collection, storage, and processing practices to update our physical, technical and organizational security measures.
We may suspend your use of all or part of the Services without notice if we suspect or detect any breach of security. If you believe that your account or information is no longer secure, please notify us immediately. We are not responsible for virus protection outside our service network. We are also not responsible for the damage or destruction of user data. We will pursue every detected attack by hackers, etc. under civil law and, if necessary, by the prosecution.
In case of a breach, we will notify; the EU representatives, our DPO and our users who were or potentially were affected by the breach within 72 hours of the attack. We will announce it on our webpage.
For European citizens or residents:
You can exercise your rights as a data subject (right to be informed; right of access; right to rectification; right to erasure; right to restriction; right of data portability; and the right to object) by contacting our European representative:
Naq Cyber B.V.;
Contact: Nadia Kadhim
Address: Vlamingstraat 4, 2712BZ Zoetermeer, Netherlands
Email: [email protected]
When contacting our European representative, always mention our name and the nature of your request or inquiry in the subject of your email.
Our Services are restricted to users who are 18 years of age or older. We do not permit users under the age of 18 on our platform and we do not knowingly collect personal information from anyone under the age of 18. If you suspect that a user is under the age of 18, please use the reporting mechanism available through the service. If we become aware that a child, minor or anyone under the age of 18 has registered with us and provided us with personal data, we will take steps to terminate that person’s registration and delete their profile information from our Services. If we do delete a Profile because you violated our no children rule, we may retain basic account and profile information to ensure that you do not try to get around our rules by creating a new profile.
In order to provide the Services to you, we must transfer your data to our servers and process it there. By visiting or using our Services, you consent to the storage of your data on servers. If you are using the Services, you consent to the transfer, storage, and processing of your data. Specifically, personal data collected in Switzerland and the European Economic Area (“EEA”) is transferred and stored outside those areas.
That data is also processed outside of Switzerland and the EEA by our Peachat companies, or our service providers, including to process transactions, facilitate payments and provide support services as described in Section 4 & 5. We have entered into data processing agreements with our service providers that restrict and regulate their processing of your data on our behalf. By submitting your data or using our Services, you consent to this transfer, storage, and processing by Peachat and its processors. We operate a global network of servers including in Germany, Netherlands, Turkey, and Canada. We ensure that the data is adequately protected by ensuring that valid, legal mechanisms are in place. If you want more information relating to the nature of the safeguards we have in place please email [email protected]
we’re always looking for new and innovative ways to help you build meaningful connections, this policy may change over time. We will notify you before any material changes take effect so that you have time to review the changes.
If you have any questions regarding this privacy statement, the processing of your personal data, you can contact us directly. We are also available to you in the case of requests for information, requests or complaints:
Address: VLMedia A.Ş. Universiteler Mahallesi Ihsan Dogramacı Bulvarı Gumus Blok NO:29 B K1-1 ODTU TEKNOKENT Cankaya\Ankara TURKEY
E-MAIL: [email protected]